We are here to help you. We have tried to give as much useful information as we can on the web site and we are very happy to help if you are stuck.
You can ring us on our office number which is 020 8653 5933, or you can email us at firstname.lastname@example.org.
If it is an evening or weekend and you leave a message, or send an email, asking for assistance, we will get back to you as quickly as we can. While the office isn't open, we know how maddening it is to need help and find that you can't get an answer quickly and so we check for messages regularly and reply asap.